Product Care

Store each piece of jewellery separately in the packaging it came in, in jewellery pouches or in a lined jewellery box to avoid chains getting tangled, jewellery tarnishing from exposure to air or gemstones scratching other gemstones or metals.

Remove your jewellery when washing your hands, and allow any perfumes, body creams oils, deodorants and hairsprays to dry before putting on your jewellery. These can damage and discolour the surface of your jewellery.

Don’t expose your jewellery to any household cleaners or chemicals. These could also damage and discolour the surface of your jewellery.

Avoid contact with hard or rough surfaces when wearing your jewellery. Avoid carrying heavy bags or cumbersome items when wearing delicate rings or bracelets.

Be careful removing clothes while wearing rings and bracelets, particularly in winter when you are regularly removing layers of sweaters and coat - both for protection of your jewellery and your clothes!

Don’t store your jewellery in direct sunlight or other extreme temperatures as this may damage it.

Check your jewellery regularly for any wear and tear – check necklace clasps are still secure and any stones which are set in rings or pendants. It’s better to fix something before it breaks or you lose a stone.

Silver: Silver can tarnish (turn dull or grey) over time if unworn or stored against other items of jewellery. If you store silver in plastic bags, it will be less prone to tarnish. You can take away tarnish with a non-abrasive silver polishing cloth or liquid silver dip, although we would recommend you only use silver dip occasionally. Full instructions for use will be given on the packaging.

Gold Vermeil (Gold Plating): Some of our pieces are solid silver with a 22 carat gold or rose gold plated finish. This process is achieved by microns of gold being fused to the surface of the silver. Gold plating can – if looked after correctly – last a long period of time. However, unlike solid gold, you should not wear gold vermeil jewellery when swimming or bathing, and always remove jewellery before applying creams or lotions, and allow perfumes, hairsprays and other everyday chemicals to dry before putting on your gold plated jewellery. If you do use gold vermeil jewellery every day, the gold plating may wear with time, but you can simply have your jewellery replated.

Pearls: Always put pearl jewellery on last – after any creams, lotions, perfume or hairsprays have dried and after you have put on your make-up. Avoid getting your pearls wet too.  When you remove your pearl jewellery, wipe it with a damp lint-free cloth to remove any surface dirt and gently polish the pearls. When clean, allow your pearls to air dry.  Store strings of pearls and pearl jewellery in a soft bag. If you wear a string of pearls regularly, consider getting them re-strung every year or two.

Gemstone Jewellery: Remember that stones may seem hard, but can crack and break if they hit another surface too hard, or drop on the floor. Check your set jewellery to ensure that stones mounted in rings are not loose or rattle - if that's the case, visit your local jeweller before it's too late - it's much cheaper to have the prongs repaired than to replace a gemstone. Don't forget that the prongs of a ring can and do wear down. If the prongs wear down too much or break, you've lost the stone. Prongs are easily "retipped" by most jewellers to keep the stone secure.

Avoid contact with perfumes, deodorants, water, hairspray and avoid hard contact which could cause chips and other damage.

Store your clutch bags separately in the dust bag provided.

Clean any marks on them immediately after use with a soft cloth.

For jewelled or crystal bags check to ensure that stones or large set crystals are comfortably in place. Polish jewelled and crystal bags with a soft damp cloth to help retain the beauty of the crystals and stones.

With jewellery and crystal bags, avoid catching them on clothes, to protect both your clothes and the bags.